RETURN AND REIMBURSEMENT
RETURN
BEFORE to return a return, contact us by mail at contact@caftan-shop.fr
Here are the conditions of returns:
- Returns fees are your responsibility.
- The request must be made under 14 days (from the date of delivery).
- All items must be returned in their condition of sending (labels, packaging ...).
- All damaged products can not be refunded.
- We have the right to refuse any return after a study your request.
- We will not be responsible for any address error by the customer.
- Personalized products are not refunded.